Your People
Future proof your workforce with connected workers
Transform your ability to attract, train and retain frontline workers with a modern digital experience on the shop floor.
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The Problem
Our Solution
Building capability, capacity and agility amidst high employee turnover, increasing operational complexity and a skills shortage is a critical challenge for manufacturers which requires a new approach.
Zaptic leverages today’s mobile devices to provide on the job assistance and a modern collaboration experience. Accelerate employee onboarding, eliminating mundane paperwork, enable continuous learning and transform with flexible workforce solutions.
How Zaptic Helps
Capture Tribal Knowledge
Capture, retain and organise knowledge through mobile reporting that enables workers to create guides (e.g. OPLs, troubleshoots etc) in an easy, social media style experience.
A searchable database of previously resolved issues supports workers encountering similar issues in the future.
Deliver work instruction to workers in the flow of their work, by linking guides to workflow steps.
Operator Autonomy & Work Instruction
On the floor access to visual work instructions.
Capture and escalate defects with rich media.
Integrate with machine and production data (e.g. MES), to push the right work instruction, to the right user, at the right time.
Shop Floor Collaboration
Capture, visualise and track all issues and actions on Zaptic’s daily management boards to aid communication between shifts and speed up problem solving with mobile data capture.
Event based communication streamlines collaboration between production teams and support functions to aid troubleshooting, repairs and day to day problem solving.
Build escalations workflows to automate, streamline and standardise issue resolution cycles.
Skill Management
Create, assign and track completion of required work instruction and training modules through mobile reporting.
Visualise training completion and skill gaps on the training matrix board, filterable by procedure, team, user and more.
Enable self directed, on the job learning through quick access to digital work instructions in the flow of daily work.
The Results
The Results
30%
Reduced Onboarding Time
Reduced Onboarding Time
250
Paperwork Hours Saved Per Week Per Site
Paperwork Hours Saved Per Week Per Site
25%
Reduction in Training Costs
Reduction in Training Costs
How We Have Helped
Digitally Accelerating Carlsberg Excellence with a Connected Worker Platform
"Zaptic is the app that people actually want to use. It's easy to implement and the service has been excellent".
Carlos Zaramello, Senior Director Continuous Improvement at Carlsberg
World Class Manufacturing
Accelerate, scale and sustain operational excellence
Zaptic connects frontline workers to the information and tools they need to drive continuous improvement and process standardisation.
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