From internal and external field teams, to head office employees and 'the crowd' - get everyone collaborating on Zaptic in pursuit of the perfect store.
Gamify merchandizing activities to improve productivity and the employee experience.
Streamline and standardise audit, integrate digital merchandizing, and provide guided corrective actions to agents in store.
A range of guided selling tools to help field agents maximize sell in and sell out.
Guide mystery shoppers through a standardized process in- store and close the feedback loop for faster corrective action.
- Design, launch and edit project details in minutes without the need for IT support.
- Build a library of best practice field process templates and deploy to campaigns with all the complexities of a nation-wide call cycle.
- Define KPI targets, workflows and monitor performance at store, item and user level.
Complete visit and calendar management integrated with every agent's call file.
Agents love that Zaptic can automatically tell them the fastest route between visits.
Easy access to the most recent store information helps agents prepare for their visits.
Agents follow best practice store call steps and 'next best actions' with a complete range of intuitive data capture tools.
Easy access to insights, sales & training aids helps agents to provide value-added service to store staff & managers.
Continuous synchronization guarantees agents have a reliable work tool, no matter what the device.
Triangulated GPS, time stamp and photo verification to ensure work gets done correctly.
Real-time visibility on team activity, execution coverage & KPI performance. Integration to preferred BI tools supported.
Managers can provide feedback on the activities being performed in the field.
Deploy off the shelf or integrate with any number of enterprise systems or 3rd party apps to connect users with relevant data and connected tools
Any Data Source
Present actionable insights to help agents sell & serve stores better. Display any data source - ePos, inventory, market data, shelf IoT and more - to prioritize next best actions with retail activity optimization.
Any System of Record
Make sure the field and head office are working on the same page. Mobilize and synchronize CRM, ERP and other systems with retail execution activities.
Any 3rd party App
A range of supported integrations to ensure your agents have access to all the latest tech capabilities in one place - image recognition, augmented reality, messaging and more.