Head of Manufacturing and Content Strategy

About the Role

Zaptic are looking for a Head of Manufacturing and Content strategy to own solution design and delivery for existing and new manufacturing customers. As the subject matter expert in manufacturing operations you will be a key member of the Zaptic team, liaising between product, commercial and customers and playing a critical role in the development of our product and go-to-market strategy. Ultimately you will ensure that our solution drives incredible value for manufacturing employees and employers. 


What do we mean by content? The operational procedures, skills and knowledge which are typically hidden in paper, Excel sheets or workers heads' (SOPs, work instructions, checklists, issue logs etc). Zaptic makes it easy for customers and partners to bring this content to life in the form of a visual, multimedia mobile experience with automated feedback loops to track process and workforce performance. 


About you:

  1. You have a proven track record in CI / manufacturing operations and / or operational excellence consulting. 
  2. You have experience managing or contributing to successful digital transformation projects. 
  3. Capable of building and managing complex, senior stakeholder relationships. 
  4. You are the sort of personality who thrives in a fast-moving, quickly changing atmosphere. 
  5. You understand, are excited by, and ideally have experienced the challenges of an early stage start-up, including the need to move quickly, compromise, and wear many hats when required.


London and/or Manchester


To apply:

Email careers@zaptic.com